Swoozie's Help & FAQ's
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    Contact Us

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    Swoozies Basics

    • Placing an order
    • Do you charge sales tax?
    • Accepted payment methods
    • Do you have a paper catalog?
    • An item I like is out of stock!

    Product Questions

    • Entering a monogram
    • Will I receive a proof before printing?
    • Have a question about a specific item?

    Shipping & Processing

    • Checking order status
    • Production & shipping times
    • Will I be able to track my shipment?
    • Add to, modify or cancel your order with us
    • Do you ship internationally?

    General

    • Can I add a gift message or "Swoozie Up" (gift wrap) my online order?
    • Have you thought of making it a franchise?
    • Can I use a Swoozie's Gift Card online?
    • Recently, I read that monogramming, a traditional favorite, is now a hot trend. Can I get a monogrammed handbag at Swoozie's?
    • Can I use my own artwork on printed items?
    • I'm getting married in July and don't know where to start, how can Swoozie's help me?

    Returns

    • Return policy
    • What do I do with damaged, defective or missing products?
    • Check status of an existing return

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